Availability:
Estimated Arrival: Between Feb 01 and Feb 03. *ETA to USA Only
Shipping:
Free Shipping to you for a limited time!
Reviews:
"I can certainly say, unequivocally, that the service deserves an A+"
-Reza, California
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Product Description & Specifications:
Made from sustainable hardwood certified by the Forest Stewardship Council® (FSC), our Alta sofa is benchmade by hand by highly skilled artisans. Alta combines premium comfort with clean and contemporary styling. It's slim track arms are softly padded and paired with boxed back and seat cushions. This deliberate designed sofa offers an unmatched experience of comfort, making it an excellent center piece for upscale living rooms to relaxed family rooms and everything in between. Available with top-stitch/cord detailing throughout, and in a variety of configuration and upholstery options. If you have a specific need, we can customize this to your exact finish needs to match in ANY room! Please reach out to us an info@hideandseekbeds for more swatch options.
Key Features include:
- FSC® Certified Sustainable Hardwood Frame (Comes with a Lifetime Warranty)
- 100% Top-Grain Genuine Italian Cowhide Leather OR Highly Durable Commercial Grade Fabric for a long life of memories while retaining its original look.
- Removable Back Cushion (via Zipper)
- Removable Seat Cushion (via Velcro)
- High Density 2.5lb Seat Foam for comfort and support
- Nylon Automotive Thread is used for our cushions and upholstery. This design does not absorb any dirt or liquids, making it perfect for busy spaces and children!
- Leggatt & Platt® Sinuous Spring System, Hand Tied Edges for comfort and support.
- Top-Stitch Detailing comes standard, with Cord/Welt Detailing for an additional $300.
- All supplies such as our foam, leathers & fabrics, threads and wood are sourced from local North American Suppliers.
- All frames, cutting, sewing & upholstery are made in our production facility in Ontario Canada. If you are looking for a high quality made in North America product, this is for you!
Overall Dimensions by Seat:
- Sofa:
- Width (79") x Depth (37") x Height (35")
- Townhouse Sofa:
- Width (74") x Depth (37") x Height (35")
- Loveseat:
- Width (64") x Depth (37") x Height (35")
- Chair:
- Width (33") x Depth (37") x Height (35")
Additional Dimensions (General):
- Arm Width: 5"
- Arm Height (including leg): 36"
- Leg Depth 4"
- Seat Depth: 23"
- Seat Width: 23"
- Seat Height: 18"
These are custom orders which take 2-3 weeks to build and as a result are not eligible for returns.
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Price Match Guarantee:
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and buy one, get one free offers are not eligible
- The item must be in stock on the competitors website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
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Shipping & Returns:
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment:
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@hideandseekbeds.com
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos sales@hideandseekbeds.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
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